Services

Lucy Turner supports organisations to measure and report their contribution to social good.

Her innovative, industry-shaping work is grounded in data, and award-winning writing that changes the way people approach complex problems. Using a proprietary reporting framework, her work shifts perceptions, and affects change at scale. Examples include:

• Change in international development policy to prioritise data and evidence: Lucy’s work to ascertain the needs of communities and institutions through a participatory approach led to a change in policy, practice, and funding criteria. This includes an institution-wide commitment, by the United Nations Secretary-General, to invest in data for peace building; a change in UN Peacebuilding Fund policy to invest in projects underpinned by participatory measurement approaches; praise for innovative measurement initiatives at the World Economic Forum, UN Security Council, UN General Assembly, High Level Political Forum, Women’s Commission, and United Nations Development Programme Executive Board (among others); and concrete corporate (pro bono) contributions of data, technology and expertise to UN peace initiatives. 

• Change in international law on legal aid: Lucy’s work to design and measure the impact of socio-legal aid service provision played a key role in establishing a new approach to access to justice. Lucy developed and ran a comprehensive campaign – encompassing project design, monitoring,  evaluation, and reporting; policy development, advocacy, media and PR – to affect a change in international law on what legal aid is and who can provide it, substantially influencing security and justice programmes around the world.

• Change in institutions, to promote coordination and corporate contributions to social good: Lucy’s efforts to enable entities from different sectors to work together for social change led to new institutional arrangements at national and international levels. Lucy’s work in this area evolved from coordinating a joint United Nations-World Bank initiative applauded by WB President Robert Zoellick, and a joint NATO-UN-World Bank initiative funded by the government of Switzerland, to coordinating the Global Focal Point for the Rule of Law (uniting entities across pillars of the UN system), to the Global Alliance: a first-of-its-kind structure to bring businesses, governments, non-profits and UN entities for a collective, measurable contribution to peace.